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Customer Service Representative
WORCESTER MA 01613
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90663316

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Robert Half Office Team

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Customer Service Representative
Opening Available for Customer Service Representative! OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This Worcester, Massachusetts Customer Service Representative position could be for you, if you're available for a short term temporary-to-fulltime opportunity. Key responsibilities - Provide accurate, friendly customer service in a timely fashion - Manage incoming telephone calls - Be a part of business development by by actively cross-selling and referring customers - Field and send out send written business correspondence
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
*Req ID:* 02160-0010478100
*Functional Role:* Customer Service
*Country:* USA
*State:* MA
*City:* Worcester
*Postal Code:* 01605
*Compensation:* $13.41 to $15.53 per hour
*Requirements:* - Strong communication and social skills - Expertise in insurance referrals and verifications - Comprehensive knowledge of customer service - Switchboard phone (1-10 lines) experience - Basic knowledge in computer software programs and office equipment - 3+ years of past relevant experience - Microsoft Office knowledge required - A consistently positive approach to your work that is rooted in a businesslike professionalism - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Excellent customer service and office administrative skills - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Critical thinking, problem solving, ability to work independently If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

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